12" Handcrafted marble Durga statue

Q.1 What is the source of the marble used in the statue? 

Ans: The marble used in our 12" Durga statue is sourced from the renowned Makrana mines in Rajasthan, India. Known for its high quality and pristine white color, Makrana marble has been used in iconic structures like the Taj Mahal. This ensures that our statues are not only beautiful but also durable and timeless.

Q.2 Is the statue suitable for outdoor use? 

Ans: While our marble Durga statue is crafted from high-quality Makrana marble, it is primarily designed for indoor use. Exposure to extreme weather conditions could affect the intricate details and finish of the statue. However, if you wish to place it outdoors, we recommend a sheltered or shaded area to protect it from direct sunlight and rain.

Q.3 Do you offer customization options for the marble Durga statue? 

Ans: Yes, we offer customization options for our marble Durga statues. You can contact us at +91-9782397360 or fill in your details on our "Customise marble statue for home" page, and our team will get in touch with you to discuss your specific requirements. We are happy to create a statue that meets your unique preferences.

Q.4 How long does it take to receive my order? 

Ans: The processing and crafting of each marble Durga statue take approximately 2-3 weeks, depending on the complexity of the design. Once the statue is ready, delivery times will vary based on your location. We aim to ensure that you receive your order in perfect condition and as quickly as possible.

Q.5 Do you ship internationally?

 Ans: Yes, we offer worldwide shipping for our marble Durga statues, including destinations like the USA, UK, Canada, Dubai, Australia, Mauritius, and Singapore. We ensure that each statue is carefully packaged to prevent damage during transit, so it arrives at your doorstep in perfect condition.

Q.6 Can I track my order once it has been shipped? 

Ans: Once your marble Durga statue is dispatched, we will provide you with a tracking number and the courier details. You can use this information to track the progress of your shipment online and get real-time updates on its delivery status. This ensures peace of mind and transparency throughout the shipping process.

Shipping Policy – Marble Statues

At Harishyam Arts, we specialize in crafting and delivering exquisite hand-carved marble statues with the highest level of craftsmanship and care. Whether it's a religious idol, decorative piece, or custom statue, our shipping policy is designed to ensure a smooth and secure delivery experience across India and around the world.

Order Processing Time

Standard marble statue orders are typically processed within 3 to 7 business days. For custom-made statues or large-size idols, processing can take 6 to 10 weeks, depending on the complexity, design specifications, and finish. Once your statue is ready, we will send you an email with a tracking number so you can monitor your shipment.

Shipping Methods & Delivery Time

We use reliable courier and freight services such as DHL, FedEx, UPS, and specialized logistics providers to deliver marble statues safely and efficiently.

• Domestic Shipping (within India): Estimated delivery time is 5–10 business days.

• International Shipping:

• By Air: Delivery usually takes 5–7 business days. This is ideal for medium-sized idols or time-sensitive orders.

• By Sea (Water Shipping): Delivery can take up to 45 days, perfect for large statues or bulk shipments where cost savings are preferred.

We provide full support with customs clearance for international orders. However, any customs duties, local taxes, or import fees applicable in the destination country are the responsibility of the buyer.

Note: Delivery times may vary due to customs inspections, holiday delays, or external courier issues.

Shipping Charges

Shipping fees are automatically calculated at checkout based on the destination, size, and weight of the marble statue. We aim to offer affordable, transparent, and reliable shipping rates for all customers.

Secure Packaging & Insured Delivery

Each marble statue is packed with the utmost care using wooden crates, foam lining, and impact-resistant materials to ensure it arrives undamaged. All shipments are fully insured, giving you complete protection against transit loss or damage.

If your statue arrives broken or is missing, please report the issue within 48 hours of delivery with supporting photos of the product and packaging. Our team will assist in resolving the issue and, if necessary, file an insurance claim to arrange a replacement or refund.

Customs, Duties & Taxes

For international orders, Harishyam Arts helps with all customs documentation and clearance procedures. However, any import duties, VAT, or other country-specific charges must be paid by the customer, as these are not included in our product or shipping prices.

Need Assistance?

For help with your order, shipping updates, or delivery concerns, please feel free to contact our support team:

📧 Email: info.harishyamarts@gmail.com
📞 Phone: +91 97823 97360

We are committed to ensuring that your Harishyam Arts marble statue reaches you in perfect condition, wherever you are in the world.

Proper care and maintenance are essential to preserve the beauty and longevity of your marble Durga statue. Made from premium white Makrana marble, your handcrafted statue from Harishyam Arts is a work of art that deserves special attention.

• Regular Dusting: To maintain the pristine appearance of your marble Durga statue, dust it regularly with a soft, dry cloth. Avoid using abrasive materials that could scratch the surface. A gentle feather duster or a microfiber cloth works best for removing dust without damaging the delicate details of the statue.

• Cleaning Spills: If you accidentally spill any liquid on the statue, clean it immediately to prevent staining. Use a soft cloth dampened with distilled water to gently blot the area. Avoid using harsh chemicals or cleaners, as they can damage the marble. For stubborn stains, a mixture of mild soap and water can be used, but ensure you rinse thoroughly and dry the statue completely afterward.

• Avoiding Exposure: Marble is a natural stone that can be affected by prolonged exposure to direct sunlight and extreme temperatures. Place your marble Durga statue in a location that avoids direct sunlight to prevent fading and discoloration. Additionally, keep the statue away from heating vents or areas with high humidity to avoid potential damage.

• Periodic Polishing: To maintain the shine and luster of your marble Durga statue, consider periodic polishing. Use a high-quality marble polish and a soft cloth to gently buff the surface. This helps to restore the statue’s natural sheen and protects it from everyday wear and tear.

• Handling with Care: When moving your marble Durga statue, handle it with care to avoid chipping or cracking. It’s best to lift it from the base and support the weight evenly. Avoid dragging the statue across surfaces, as this can cause scratches or other damage.

By following these simple care and maintenance tips, your marble Durga statue will remain a cherished piece in your home for years to come. Harishyam Arts is dedicated to providing you with beautiful, handcrafted statues, and proper care will ensure their enduring beauty and spiritual significance.