Q1. What does the Om symbol on the Shiva Statue signify?

Ans:  The Om symbol represents the cosmic sound of the universe and is sacred in Hinduism. Its presence on the Shiva Statue signifies the divine presence and eternal nature of Lord Shiva.

Q2. Is the 12-inch Shiva Statue suitable for outdoor use?

Ans:  While durable, it is recommended to display the statue indoors or in covered areas to protect it from weather elements. This preserves its intricate details and ensures longevity.

Q3. Do you offer international delivery for the Shiva Statue?

Ans:  Yes, we provide worldwide shipping, including to the USA, UK, Canada, Dubai, Australia, Mauritius, Singapore, and other countries. Your statue will be securely packaged for safe delivery.

Q4. Can the Shiva Statue be customized to meet specific preferences?

Ans:  Yes, we offer customization options for our marble statues. Contact us at +91-9782397360 or visit our "Custom marble moorti maker" page to discuss your requirements with our skilled artisans.

Q5. What is the significance of the size and weight of the Shiva Statue? 

Ans: The 12-inch height and 6 kg weight strike a balance between portability and presence, making it ideal for personal altars, meditation spaces, or as a thoughtful gift for spiritual occasions.

Q6. How is the Shiva Statue packaged for shipping?

Ans:  We ensure careful packaging using secure materials to protect the statue from any damage during transit. Each piece is handled with utmost care to maintain its pristine condition upon arrival.

Shipping Policy – Marble Statues

At Harishyam Arts, we specialize in crafting and delivering exquisite hand-carved marble statues with the highest level of craftsmanship and care. Whether it's a religious idol, decorative piece, or custom statue, our shipping policy is designed to ensure a smooth and secure delivery experience across India and around the world.

Order Processing Time

Standard marble statue orders are typically processed within 3 to 7 business days. For custom-made statues or large-size idols, processing can take 6 to 10 weeks, depending on the complexity, design specifications, and finish. Once your statue is ready, we will send you an email with a tracking number so you can monitor your shipment.

Shipping Methods & Delivery Time

We use reliable courier and freight services such as DHL, FedEx, UPS, and specialized logistics providers to deliver marble statues safely and efficiently.

• Domestic Shipping (within India): Estimated delivery time is 5–10 business days.

• International Shipping:

• By Air: Delivery usually takes 5–7 business days. This is ideal for medium-sized idols or time-sensitive orders.

• By Sea (Water Shipping): Delivery can take up to 45 days, perfect for large statues or bulk shipments where cost savings are preferred.

We provide full support with customs clearance for international orders. However, any customs duties, local taxes, or import fees applicable in the destination country are the responsibility of the buyer.

Note: Delivery times may vary due to customs inspections, holiday delays, or external courier issues.

Shipping Charges

Shipping fees are automatically calculated at checkout based on the destination, size, and weight of the marble statue. We aim to offer affordable, transparent, and reliable shipping rates for all customers.

Secure Packaging & Insured Delivery

Each marble statue is packed with the utmost care using wooden crates, foam lining, and impact-resistant materials to ensure it arrives undamaged. All shipments are fully insured, giving you complete protection against transit loss or damage.

If your statue arrives broken or is missing, please report the issue within 48 hours of delivery with supporting photos of the product and packaging. Our team will assist in resolving the issue and, if necessary, file an insurance claim to arrange a replacement or refund.

Customs, Duties & Taxes

For international orders, Harishyam Arts helps with all customs documentation and clearance procedures. However, any import duties, VAT, or other country-specific charges must be paid by the customer, as these are not included in our product or shipping prices.

Need Assistance?

For help with your order, shipping updates, or delivery concerns, please feel free to contact our support team:

📧 Email: info.harishyamarts@gmail.com
📞 Phone: +91 97823 97360

We are committed to ensuring that your Harishyam Arts marble statue reaches you in perfect condition, wherever you are in the world.

• Placement and Environment: Place the statue on a stable and secure surface, preferably indoors or in a covered area to protect it from direct sunlight, which can cause fading and discoloration over time. Avoid placing it near sources of heat or moisture, such as radiators or humidifiers, as marble is sensitive to temperature changes and humidity fluctuations.

• Regular Cleaning: Dust the statue regularly using a soft, dry cloth or a feather duster to remove surface dust and debris. Avoid using abrasive materials or harsh cleaners, as they can scratch or damage the marble surface. For stubborn dirt or grime, lightly dampen a soft cloth with water and gently wipe the affected area, followed by drying with a clean, dry cloth.

• Handling with Care: Handle the statue with care to prevent accidental damage or breakage. Lift and move it carefully, avoiding sudden impacts or drops that could chip or crack the marble. When transporting or storing the statue, use padding or soft materials to cushion and protect it from potential damage.

•  Avoiding Stains: Marble is porous and can absorb liquids, leading to stains if not cleaned promptly. Immediately blot any spills with a soft, dry cloth to absorb the liquid without rubbing, which can spread the stain. For stubborn stains, consult with a professional marble cleaner for specialized care.

• Periodic Maintenance: Periodically inspect the statue for any signs of wear, such as scratches, chips, or discoloration. Address any issues promptly to prevent further damage. Consider applying a marble sealer recommended for indoor use to protect the statue from stains and maintain its natural shine.

• Professional Care: For comprehensive care and maintenance, consider consulting with a professional marble cleaning and restoration service. They can provide deep cleaning, polishing, and sealing treatments to rejuvenate and protect your Shiva Statue, ensuring it remains a timeless piece of art and spiritual symbol in your home or sacred space.

By following these care and maintenance tips, you can preserve the beauty and integrity of your Shiva Statue with Om at the back, allowing it to continue radiating spiritual significance and aesthetic charm for years to come.