28" Large Lord Shiva Seated on Mount Kailasha Statue

Shipping Policy – Marble Statues

At Harishyam Arts, we specialize in crafting and delivering exquisite hand-carved marble statues with the highest level of craftsmanship and care. Whether it's a religious idol, decorative piece, or custom statue, our shipping policy is designed to ensure a smooth and secure delivery experience across India and around the world.

Order Processing Time

Standard marble statue orders are typically processed within 3 to 7 business days. For custom-made statues or large-size idols, processing can take 6 to 10 weeks, depending on the complexity, design specifications, and finish. Once your statue is ready, we will send you an email with a tracking number so you can monitor your shipment.

Shipping Methods & Delivery Time

We use reliable courier and freight services such as DHL, FedEx, UPS, and specialized logistics providers to deliver marble statues safely and efficiently.

• Domestic Shipping (within India): Estimated delivery time is 5–10 business days.

• International Shipping:

• By Air: Delivery usually takes 5–7 business days. This is ideal for medium-sized idols or time-sensitive orders.

• By Sea (Water Shipping): Delivery can take up to 45 days, perfect for large statues or bulk shipments where cost savings are preferred.

We provide full support with customs clearance for international orders. However, any customs duties, local taxes, or import fees applicable in the destination country are the responsibility of the buyer.

Note: Delivery times may vary due to customs inspections, holiday delays, or external courier issues.

Shipping Charges

Shipping fees are automatically calculated at checkout based on the destination, size, and weight of the marble statue. We aim to offer affordable, transparent, and reliable shipping rates for all customers.

Secure Packaging & Insured Delivery

Each marble statue is packed with the utmost care using wooden crates, foam lining, and impact-resistant materials to ensure it arrives undamaged. All shipments are fully insured, giving you complete protection against transit loss or damage.

If your statue arrives broken or is missing, please report the issue within 48 hours of delivery with supporting photos of the product and packaging. Our team will assist in resolving the issue and, if necessary, file an insurance claim to arrange a replacement or refund.

Customs, Duties & Taxes

For international orders, Harishyam Arts helps with all customs documentation and clearance procedures. However, any import duties, VAT, or other country-specific charges must be paid by the customer, as these are not included in our product or shipping prices.

Need Assistance?

For help with your order, shipping updates, or delivery concerns, please feel free to contact our support team:

📧 Email: info.harishyamarts@gmail.com
📞 Phone: +91 97823 97360

We are committed to ensuring that your Harishyam Arts marble statue reaches you in perfect condition, wherever you are in the world.

• Placement: Position the statue in a stable and secure indoor location, away from direct sunlight and extreme temperature fluctuations. While durable, marble can be sensitive to UV rays, which may cause discoloration over time.

• Dusting: Regularly dust the statue using a soft, dry cloth to remove surface dust and debris. Avoid using abrasive materials or harsh cleaners that could scratch or damage the marble's finish. Pay special attention to intricate details and crevices.

• Cleaning: If necessary, gently clean the statue with a mild, pH-neutral soap diluted in water. Dampen a soft cloth with the solution and wipe the surface delicately, then rinse with clean water. Dry thoroughly with a soft cloth to prevent water stains or streaks.

• Handling: When moving the statue, lift it from the sturdiest parts or base to prevent stress on delicate features or joints. Avoid dragging or sliding the statue, as this could cause scratches or damage to surfaces.

• Protection: Place felt pads or coasters under the statue's base to protect furniture surfaces from scratches or marks. Marble can react to acidic substances, so avoid placing beverages or food directly on the statue to prevent etching.

• Maintenance Checks: Periodically inspect the statue for any signs of wear, such as cracks, chips, or discoloration. Promptly address any concerns by consulting with a professional marble restorer for specialized care and maintenance.

By following these care and maintenance practices, you can ensure that your 28-inch Large Lord Shiva Seated on Mount Kailasha Statue retains its exquisite craftsmanship and spiritual significance for generations to come. Treat it with care and respect to preserve its timeless beauty and cultural significance in your sacred space.