36" Radha and Krishna Vietnam Marble Statue

Q.1 Is the marble statue suitable for outdoor use? 

Ans: This exquisite Radha and Krishna marble statue is crafted from durable white Vietnam marble, making it suitable for both indoor and outdoor display. Its resilience against weather ensures that it can grace your garden or outdoor space with beauty and grace for years to come.

Q.2 How is the packaging handled for international shipments? 

Ans: For international deliveries, including to destinations like USA, UK, Canada, Dubai, Australia, Mauritius, and Singapore, we ensure meticulous packaging to protect the statue during transit. Each piece is carefully crated and secured to prevent any damage, ensuring it arrives safely at your doorstep.

Q.3 Can the statue be customized in terms of size or design? 

Ans: While our Radha and Krishna marble statue is crafted in a standard size and design, we do offer customization options on a case-by-case basis. Please reach out to us with your specific requirements, and we will be happy to discuss the possibilities with our artisans.

Q.4 What is the process for ordering and receiving the statue? 

Ans: Ordering our Radha and Krishna marble statue is straightforward. Simply place your order through our website or contact us directly. Once confirmed, we prepare your statue with care and arrange for timely delivery, keeping you informed throughout the process.

Q.5 Is there a warranty or guarantee on the statue's craftsmanship? 

Ans: We take pride in the skill and dedication of our artisans, ensuring each statue meets our high standards. While there isn't a formal warranty period, we stand behind the craftsmanship of our pieces. Should you have any concerns after receiving your statue, please contact us, and we'll address them promptly.

Q.6 Does the statue require any assembly upon arrival? 

Ans: No, your Radha and Krishna marble statue will arrive fully assembled and ready to display. We take care of all preparation, ensuring it's delivered in its complete and pristine form, ready to bring serenity and beauty to your chosen space.

Shipping Policy – Marble Statues

At Harishyam Arts, we specialize in crafting and delivering exquisite hand-carved marble statues with the highest level of craftsmanship and care. Whether it's a religious idol, decorative piece, or custom statue, our shipping policy is designed to ensure a smooth and secure delivery experience across India and around the world.

Order Processing Time

Standard marble statue orders are typically processed within 3 to 7 business days. For custom-made statues or large-size idols, processing can take 6 to 10 weeks, depending on the complexity, design specifications, and finish. Once your statue is ready, we will send you an email with a tracking number so you can monitor your shipment.

Shipping Methods & Delivery Time

We use reliable courier and freight services such as DHL, FedEx, UPS, and specialized logistics providers to deliver marble statues safely and efficiently.

• Domestic Shipping (within India): Estimated delivery time is 5–10 business days.

• International Shipping:

• By Air: Delivery usually takes 5–7 business days. This is ideal for medium-sized idols or time-sensitive orders.

• By Sea (Water Shipping): Delivery can take up to 45 days, perfect for large statues or bulk shipments where cost savings are preferred.

We provide full support with customs clearance for international orders. However, any customs duties, local taxes, or import fees applicable in the destination country are the responsibility of the buyer.

Note: Delivery times may vary due to customs inspections, holiday delays, or external courier issues.

Shipping Charges

Shipping fees are automatically calculated at checkout based on the destination, size, and weight of the marble statue. We aim to offer affordable, transparent, and reliable shipping rates for all customers.

Secure Packaging & Insured Delivery

Each marble statue is packed with the utmost care using wooden crates, foam lining, and impact-resistant materials to ensure it arrives undamaged. All shipments are fully insured, giving you complete protection against transit loss or damage.

If your statue arrives broken or is missing, please report the issue within 48 hours of delivery with supporting photos of the product and packaging. Our team will assist in resolving the issue and, if necessary, file an insurance claim to arrange a replacement or refund.

Customs, Duties & Taxes

For international orders, Harishyam Arts helps with all customs documentation and clearance procedures. However, any import duties, VAT, or other country-specific charges must be paid by the customer, as these are not included in our product or shipping prices.

Need Assistance?

For help with your order, shipping updates, or delivery concerns, please feel free to contact our support team:

📧 Email: info.harishyamarts@gmail.com
📞 Phone: +91 97823 97360

We are committed to ensuring that your Harishyam Arts marble statue reaches you in perfect condition, wherever you are in the world.

Caring for your Radha and Krishna Vietnam Marble Statue is essential to preserve its beauty and integrity over time. Here are some guidelines to help you maintain its pristine appearance:

• Cleaning: Regularly dust your marble statue using a soft, dry cloth or a feather duster to remove any surface dust or dirt. For more thorough cleaning, use a mild soap solution and a soft cloth to gently wipe the surface. Avoid harsh chemicals or abrasive cleaners as they can damage the marble's finish.

• Avoiding Stains: Marble is porous and can stain if exposed to liquids like wine, coffee, or acidic substances. Promptly wipe away any spills with a soft, absorbent cloth. For stubborn stains, use a mild detergent solution and rinse thoroughly with clean water.

• Polishing: To maintain its natural sheen, occasionally polish your marble statue with a marble polish specifically formulated for use on white marble. Apply the polish using a soft cloth, following the manufacturer's instructions. Avoid over-polishing, as this can lead to a buildup of residues.

• Protection: Place your marble statue on a stable surface to prevent accidental tipping or falls. If displaying outdoors, ensure it's in a sheltered area to protect it from harsh weather conditions like direct sunlight, rain, or frost.

• Avoiding Scratches: Marble is susceptible to scratching, so avoid placing sharp objects or abrasive materials directly on the surface of the statue. Use felt pads or coasters under items to protect the marble from scratches and marks.

• Professional Care: For deeper cleaning or restoration, consider consulting a professional marble cleaner or restorer who specializes in marble statues. They can provide expert care to maintain and restore the statue's original beauty.

By following these care and maintenance tips, you can ensure that your Radha and Krishna Vietnam Marble Statue remains a cherished centerpiece in your home or garden, radiating elegance and spiritual grace for years to come.