12" Siddhidatri Maa Marble Statue

Q1. What materials are used in your marble statues?

Ans : Our statues are crafted from high-quality marble, primarily sourced from Makrana and Vietnam, known for their purity and durability. Each statue is meticulously handcrafted by skilled artisans, ensuring fine detailing and lasting quality. The use of premium marble ensures that the sculptures maintain their sheen and durability for years to come.

Q2. Do you offer custom designs for statues?

Ans : Yes, we offer customization services for all our marble statues. Whether it's size, design, or intricate details, we can tailor the statue to your requirements. For custom orders, contact us at +91-9782397360 or fill in your details on our "Customize Marble Statue" page. Our team will connect with you to discuss your specific needs and preferences.

Q3. How long does it take to create a custom marble statue?

Ans : The time required to create a custom marble statue depends on the complexity of the design and size. On average, it takes about 4 to 6 weeks for smaller statues, while larger or more detailed statues may take longer. Our team will provide an estimated timeline based on your specific order once the customization details are finalized.

Q4. Do you offer international delivery?

Ans : Yes, we offer worldwide shipping, ensuring our marble statues reach customers across the globe. We ship to countries including the USA, UK, Canada, Dubai, Australia, Mauritius, Singapore, and more. Our team ensures safe packaging and delivery, so your statue arrives in perfect condition.

Q5. What are the payment options available for international orders?

Ans : For international customers, we accept a range of payment options, including credit/debit cards, PayPal, and direct bank transfers. All transactions are secured, ensuring that your payment details are protected. We also provide detailed tracking information for all international orders to keep you updated throughout the shipping process.

Q6. Can I visit your workshop to view the statues in person?

Ans : Yes, we welcome visitors to our workshop. Seeing the craftsmanship in person provides a unique appreciation for the intricate details of our marble statues. If you're interested in visiting, please contact us in advance to schedule a visit. Our team will be happy to guide you through the various designs and customization options available.

Shipping Policy – Marble Statues

At Harishyam Arts, we specialize in crafting and delivering exquisite hand-carved marble statues with the highest level of craftsmanship and care. Whether it's a religious idol, decorative piece, or custom statue, our shipping policy is designed to ensure a smooth and secure delivery experience across India and around the world.

Order Processing Time

Standard marble statue orders are typically processed within 3 to 7 business days. For custom-made statues or large-size idols, processing can take 6 to 10 weeks, depending on the complexity, design specifications, and finish. Once your statue is ready, we will send you an email with a tracking number so you can monitor your shipment.

Shipping Methods & Delivery Time

We use reliable courier and freight services such as DHL, FedEx, UPS, and specialized logistics providers to deliver marble statues safely and efficiently.

• Domestic Shipping (within India): Estimated delivery time is 5–10 business days.

• International Shipping:

• By Air: Delivery usually takes 5–7 business days. This is ideal for medium-sized idols or time-sensitive orders.

• By Sea (Water Shipping): Delivery can take up to 45 days, perfect for large statues or bulk shipments where cost savings are preferred.

We provide full support with customs clearance for international orders. However, any customs duties, local taxes, or import fees applicable in the destination country are the responsibility of the buyer.

Note: Delivery times may vary due to customs inspections, holiday delays, or external courier issues.

Shipping Charges

Shipping fees are automatically calculated at checkout based on the destination, size, and weight of the marble statue. We aim to offer affordable, transparent, and reliable shipping rates for all customers.

Secure Packaging & Insured Delivery

Each marble statue is packed with the utmost care using wooden crates, foam lining, and impact-resistant materials to ensure it arrives undamaged. All shipments are fully insured, giving you complete protection against transit loss or damage.

If your statue arrives broken or is missing, please report the issue within 48 hours of delivery with supporting photos of the product and packaging. Our team will assist in resolving the issue and, if necessary, file an insurance claim to arrange a replacement or refund.

Customs, Duties & Taxes

For international orders, Harishyam Arts helps with all customs documentation and clearance procedures. However, any import duties, VAT, or other country-specific charges must be paid by the customer, as these are not included in our product or shipping prices.

Need Assistance?

For help with your order, shipping updates, or delivery concerns, please feel free to contact our support team:

📧 Email: info.harishyamarts@gmail.com
📞 Phone: +91 97823 97360

We are committed to ensuring that your Harishyam Arts marble statue reaches you in perfect condition, wherever you are in the world.

Caring for your marble statue is essential to preserving its beauty and durability. Whether it's a religious idol or an artistic centerpiece, regular maintenance ensures that your statue remains as stunning as the day you received it. Here are some important care and maintenance tips to keep your marble sculpture in pristine condition:

• Cleaning : Dust your marble idol regularly using a soft, dry cloth or a microfiber cloth. Avoid using any rough or abrasive materials that may scratch the surface of the marble. If the statue requires a deeper clean, use a mild soap mixed with water and gently wipe the surface with a soft cloth. Be sure to dry the statue completely to prevent any moisture from seeping into the porous marble, which can lead to staining or damage over time.

• Avoid Harsh Chemicals : Marble is a natural stone, and it can react poorly to acidic or harsh chemicals. Avoid using household cleaners, bleach, or any chemical-based solutions when cleaning your marble statues. Stick to gentle cleaning solutions such as water and mild, pH-neutral soap to prevent discoloration or surface damage.

• Protect from Elements : If your marble sculpture is placed outdoors, it's important to protect it from extreme weather conditions. Excessive moisture, direct sunlight, and freezing temperatures can cause the marble to weaken or deteriorate. Using a protective cover during harsh weather can help. For indoor placement, ensure that the statue is not exposed to direct sunlight for prolonged periods, as it can cause the marble to fade over time.

• Regular Inspection : Check your marble moorti periodically for any cracks or chips. Early detection of small damages can prevent larger issues. If you notice any cracks, contact a professional for restoration to ensure the statue retains its form and integrity.

By following these simple steps, you can ensure your marble statue remains beautiful and timeless for years to come.